Last updated: October 9, 2026. This policy explains what we collect and how we use it.

Privacy Policy

Who we are

LUOTWO is a two-way radio manufacturer based in Xiamen Luotwo Technology Co., Ltd., Software Park Phase III, Chengyi North Street 53, Unit 1402-7, Xiamen, Fujian, China — factory in Xiamei, Nan’an, Quanzhou. We build and sell LUOTWO and MAYCALL radios, supply brand-name radios through verified distribution channels, and run OEM/ODM programs for our B2B customers. For any privacy question or request, contact [email protected].

What we collect

• RFQ form submissions: name, business email, country, product interest, quantity range, and any company, frequency-band, target-price or fleet details you choose to share.
• Direct correspondence: email, WhatsApp and Telegram messages with our sales engineering desk.
• Server logs: standard IP address, browser type and pages visited, kept for security and troubleshooting.
• Uploaded files: only when you attach a file to a quote request.

How we use it

• Quoting, order processing, warranty support and after-sales service.
• No sale of your data to third parties. Ever.
• This site runs no third-party advertising trackers. Cloudflare provides our CDN, security and privacy-friendly Web Analytics (no tracking cookies), and WooCommerce sets session cookies so your cart and checkout work. If that ever changes, this policy and a cookie notice will be updated first.

Your requests

Ask for a copy, a correction or deletion of your data at any time: [email protected]. We answer within two business days.

Third-party services we rely on

Payments are processed by Stripe (cards, Google Pay, Amazon Pay and Link). Checkout fraud prevention uses hCaptcha through Stripe, and our contact forms are protected by Cloudflare Turnstile. These providers receive only the data needed to deliver their service and process it under their own privacy policies: stripe.com/privacy, hcaptcha.com/privacy, cloudflare.com/privacypolicy.